Predicting public transit incident duration from unstructured text alerts is a critical but challenging task. Addressing the domain sparsity of transit operations with standard Supervised Fine-Tuning (SFT) is difficult, as the task involves noisy, continuous labels and lacks reliable expert demonstrations for reasoning. While Reinforcement Learning from Verifiable Rewards (RLVR) excels at tasks with binary correctness, like mathematics, its applicability to noisy, continuous forecasting is an open question. This work, to our knowledge, is the first to bridge the gap between RLVR LLM training with the critical, real-world forecasting challenges in public transit operations. We adapt RLVR to this task by introducing a tolerance-based, shaped reward function that grants partial credit within a continuous error margin, rather than demanding a single correct answer. We systematically evaluate this framework on a curated dataset of NYC MTA service alerts. Our findings show that general-purpose, instruction-tuned LLMs significantly outperform specialized math-reasoning models, which struggle with the ambiguous, real-world text. We empirically demonstrate that the binary reward is unstable and degrades performance, whereas our shaped reward design is critical and allows our model to dominate on the most challenging metrics. While classical regressors are superior at minimizing overall MAE or MSE, our RLVR approach achieved a 35\% relative improvement in 5-minute accuracy (Acc@5) over the strongest baseline. This demonstrates that RLVR can be successfully adapted to real-world, noisy forecasting, but requires a verifier design that reflects the continuous nature of the problem.

This research presents a comprehensive approach to predicting the duration of traffic incidents and classifying them as short-term or long-term across the Sydney Metropolitan Area. Leveraging a dataset that encompasses detailed records of traffic incidents, road network characteristics, and socio-economic indicators, we train and evaluate a variety of advanced machine learning models including Gradient Boosted Decision Trees (GBDT), Random Forest, LightGBM, and XGBoost. The models are assessed using Root Mean Square Error (RMSE) for regression tasks and F1 score for classification tasks. Our experimental results demonstrate that XGBoost and LightGBM outperform conventional models with XGBoost achieving the lowest RMSE of 33.7 for predicting incident duration and highest classification F1 score of 0.62 for a 30-minute duration threshold. For classification, the 30-minute threshold balances performance with 70.84% short-term duration classification accuracy and 62.72% long-term duration classification accuracy. Feature importance analysis, employing both tree split counts and SHAP values, identifies the number of affected lanes, traffic volume, and types of primary and secondary vehicles as the most influential features. The proposed methodology not only achieves high predictive accuracy but also provides stakeholders with vital insights into factors contributing to incident durations. These insights enable more informed decision-making for traffic management and response strategies. The code is available by the link: https://github.com/Future-Mobility-Lab/SydneyIncidents

Traffic congestion caused by non-recurring incidents such as vehicle crashes and debris is a key issue for Traffic Management Centers (TMCs). Clearing incidents in a timely manner is essential for improving safety and reducing delays and emissions for the traveling public. However, TMCs and other responders face a challenge in predicting the duration of incidents (until the roadway is clear), making decisions of what resources to deploy difficult. To address this problem, this research developed an analytical framework and end-to-end machine-learning solution for predicting incident duration based on information available as soon as an incident report is received. Quality predictions of incident duration can help TMCs and other responders take a proactive approach in deploying responder services such as tow trucks, maintenance crews or activating alternative routes. The predictions use a combination of classification and regression machine learning modules. The performance of the developed solution has been evaluated based on the Mean Absolute Error (MAE), or deviation from the actual incident duration as well as Area Under the Curve (AUC) and Mean Absolute Percentage Error (MAPE). The results showed that the framework significantly improved incident duration prediction compared to methods from previous research.

Critical incident stages identification and reasonable prediction of traffic incident duration are essential in traffic incident management. In this paper, we propose a traffic incident duration prediction model that simultaneously predicts the impact of the traffic incidents and identifies the critical groups of temporal features via a multi-task learning framework. First, we formulate a sparsity optimization problem that extracts low-level temporal features based on traffic speed readings and then generalizes higher level features as phases of traffic incidents. Second, we propose novel constraints on feature similarity exploiting prior knowledge about the spatial connectivity of the road network to predict the incident duration. The proposed problem is challenging to solve due to the orthogonality constraints, non-convexity objective, and non-smoothness penalties. We develop an algorithm based on the alternating direction method of multipliers (ADMM) framework to solve the proposed formulation. Extensive experiments and comparisons to other models on real-world traffic data and traffic incident records justify the efficacy of our model.

Abstract: Predicting traffic incident duration is a major challenge for many traffic centres around the world. Most research studies focus on predicting the incident duration on motorways rather than arterial roads, due to a high network complexity and lack of data. In this paper we propose a bi-level framework for predicting the accident duration on arterial road networks in Sydney, based on operational requirements of incident clearance target which is less than 45 minutes. Using incident baseline information, we first deploy a classification method using various ensemble tree models in order to predict whether a new incident will be cleared in less than 45min or not. If the incident was classified as short-term, then various regression models are developed for predicting the actual incident duration in minutes by incorporating various traffic flow features. After outlier removal and intensive model hyper-parameter tuning through randomized search and cross-validation, we show that the extreme gradient boost approach outperformed all models, including the gradient-boosted decision-trees by almost 53%. Finally, we perform a feature importance evaluation for incident duration prediction and show that the best prediction results are obtained when leveraging the real-time traffic flow in vicinity road sections to the reported accident location. Initial methods used to predict the incident duration were 1. Introduction Bayesian classifiers [5], discrete choice models (DCM) [6], probabilistic distribution analyses [7], and the hazard-based Traffic congestion is a major concern for many cities duration models (HBDM) [8].